We are currently delivering only to Morgan Stanley offices.

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REFUND POLICY

Returns Policy

 

  • Your Design Store goes to great lengths to ensure that all orders are fulfilled accurately and on time and are of the highest quality. 
  • Your Design Store accepts returns and will refund payment/initiate returns (Depending on the users preference) if and when customers are disappointed by Your Design Store merchandise for one of the following reasons: 
  • (a) the Merchandise itself is flawed - This includes - incorrect sizing, damaged fabric or a product with any manufacturing defect; 
  • (b) the product has been delivered after 7 (Normal order) or 5 (Rush order) working days (Without Your Design informing the customer in advance); or 
  • (c) the design of the final product is different from the final design submitted by the customer or (d) the dimension of the design is different by more that 10% from that submitted in the order.

As a rule, Your design Store does not encourage returns/replacements for any reason apart from those stated above.